I am absolutely thrilled with the service we received from Universal Cooling & Heating. Right from the start, their team exhibited the highest levels of professionalism and friendliness. They were exceptionally responsive and dedicated to understanding our unique needs for installing a new HVAC system in our brand-new home. Their hands-on approach and stellar customer service truly set them apart. They went above and beyond to ensure a seamless and efficient installation process, making us feel comfortable and informed every step of the way. I was particularly impressed with how promptly they addressed our questions and concerns, demonstrating their commitment to customer satisfaction. Without a doubt, I would highly recommend Universal Cooling & Heating. Their unbeatable service, matched with an exceptional HVAC system, has truly exceeded our expectations. I will not hesitate to call upon their expertise again in the future! A resounding five stars for Universal Cooling & Heating!
- Ismael L.
Very satisfied with the on time professional service. They were able to fix the problem same day and fast. Truly saved my family from freezing to death. If you are looking for fast professional service i highly recommend giving them a call.
- Nathan W.
They were great! I started this process less than a week ago and the new system is installed. Not only that, but they were so good with letting me choose the units that wanted even though it was just above their cheapest quote. So easy to work with, and such a great price!!
- Amiee M.
They were on time and very professional. From first step to last step everything was great. I had about 12 people quote me and they were the most reasonably priced for a furnace and install.
- Jeremy E.
The install team was very professional, respectful, and friendly While at my home. The installation was completed earlier than expected. I was provided a thorough overview of my new A/C unit along with helpful advice for me to be able to solve particular problems on my own. I would recommend Universal Heating and Cooling to anyone looking for professional HVAC services.
- Derrick M.
Gentlemen were very professional and did great work. I'm very proud we got the chance to do business with them. We would recommend Universal heating and a/c to anyone looking for work on their furnace and a/c, or needing replacement.
- Nici P.
Noah did a thorough job despite discovering the initial issue was bigger than it originally appeared. Noah was professional and succinctly explained the issues and repairs. Highly recommend. Also, the company swiftly responded and scheduled my repair/diagnostic request.
- Ike E.
Very professional. Ahead of scheduled appointment time. Also explained in detail what he was doing to our furnace.
- Sarah C.
I contacted this business because I needed to replace my 45 year old furnace & 35 year old A/C unit. They were one of two companies that had a small enough furnace to fit into the space I had for the old unit. The owner came out to meet with me & my husband. He quoted us a price & arranged for no-interest financing. The units were installed the next week & the company included a free air duct cleaning. They have come out to perform a tune-up ($89) & cleaned the A/C outdoor unit of dirt/dust. We've been happy with the service & will continue to schedule regular tune-ups with them.
- Rhonda M.
